Sandra Spa Karpacz & Aquapark Hotel, Karpacz
About the Hotel
Choose your room type
Price and Room Availability
Getting around
Comprehensive guide to transport options for seamless travel
Facilities
General
- No smoking on site
- Free Wi-Fi in public areas
- Paid parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- 24-hour security
- Locker room
- Ski storage
- Elevator
- Coffee shop
- Fireplace
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Skiing
- Hiking
- Horseback riding
- Cycling
- Tennis court
- Bowling
- Pool tables
- Table tennis
- Mini golf
- Squash
- Sports trainer
- Aerobics
Services
- Room service
- Housekeeping
- Ski equipment rental
- Laundry
- Stores/Commercial services
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
- Picnic area/ Tables
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's buffet
- Children's pool
- Children's play area
- Game room
Spa & Leisure
- Indoor swimming pool
- Aqua park
- Live entertainment
- Night club
- Sun terrace
- Garden area
- Spa & wellness center
- Solarium
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Back massage
- Head massage
- Full body massage
- Foot massage
- Make up services
Room features
- Heating
- Soundproofed rooms
- Terrace
- Garden furniture
- Ironing facilities
Media
- Flat-screen TV
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel is equipped with plenty of family-friendly amenities, including a swimming pool with slides and a bowling alley, which is great for keeping kids entertained. However, the dining experience can be overwhelming due to the busy atmosphere, and my room became uncomfortably warm without air conditioning. Additionally, I noticed some maintenance issues that need attention.
My SPA experience left me wanting more. The treatments were nice, but the communication around using the SPA facilities wasn't clear, and the cleanliness of the area was below expectations. The staff could be more organized, and the location was decent, but it just didn't match the premium prices we paid. Overall, I wouldn't recommend it for what we received.
I had a mixed experience at this hotel. While the aquapark was fantastic for my kids, the dining options were severely lacking, and the service left much to be desired. On the plus side, the reception staff were friendly and helpful, but other staff interactions were not as pleasant. The rooms were decent, but the bathrooms need some serious renovation.
We had a great time at the aquapark, which is perfect for families. With plenty of activities for both kids and adults, it was an enjoyable experience overall. However, the overly wet floors were a bit of a concern, and I recommend bringing rubber shoes. While the room was nice, it could use some modernization, especially the bathroom. Overall, it offers good family-friendly amenities but has some areas that need improvement.
My experience at the spa hotel was quite mixed. While the room was decent and the spa facilities had potential, the overall service left much to be desired. It felt overly pricey given the shortcomings, especially with the dining experience and cleanliness standards.